Skip to main content
Skip table of contents

Reboot the Hub

You can manually reboot the Hub to troubleshoot an issue with the Zigbee network.

It may take up to 15 minutes for the Hub to reboot.

Sensor readings will be stored on sensors until the Hub has rebooted.

Button I is only accessible using a pen or pencil.

  1. Remove all cables from the Hub.

  2. Hold down buttons I and II on the bottom of the Hub for approximately 8 seconds.

  3. When the LEDs go off, immediately release the buttons.

While the Hub is rebooting, you will see the Hub LEDs flashing on and off in different sequences. When the Hub has finished rebooting, you will see a solid green Mode LED.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.