If you receive a service alert indicating that a sensor is offline, click the appropriate link below and follow the instructions.
Sense Range
If you have received multiple service alerts indicating that all your sensors are offline, there is likely an issue with the Hub. See Hub Troubleshooting to resolve the problem.
SenseFlex Range
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If you have received multiple service alerts indicating that all your sensors are offline, there is likely an issue with the Cloud Connector. See Cloud Connector Troubleshooting to resolve the problem.