You can view sensor readings and alert status on the Automated Monitoring Status page.
To do so:
Log in to the Control Centre.
Go to Automated Monitoring Status> View Sensors.
Select a location from the panel on the left. You will see a list of sensors displaying the latest reading and when it was taken.
Sensors appear:
Green if the sensor is not alerting
Amber if all alerts on the sensor have been acknowledged, but not cleared
Red if the sensor has any unacknowledged alerts
Black if the sensor has not sent data to the Control Centre for longer than its alert delay period (see Sensor Troubleshooting to resolve the issue)
If all your sensors appear black, the Hub is likely offline. See Hub Troubleshooting.
To view more details, click on a sensor. You will see:
The sensor MAC address
The sensor serial number
An alert icon specifying the number of alerts triggered by the sensor (if applicable)
A graph plotting the sensor’s readings including:
Sensor readings in orange
An alert icon in green, amber, and red indicating cleared, acknowledged, and unacknowledged alerts
Upper and lower limits of rules in green
Use the blue left and right arrows to see earlier/later readings.
Click the alert icon to view/manage any alerts the sensor has triggered (see image 2).
Click on the Rules dropdown menu and cog icon to view/edit the sensor’s rule (see image 3).
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If this problem persists, please contact our support.