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Sensor Incident List Report

A Sensor Incident List Report is a record of all incidents that occurred.

You can generate a report on all incidents triggered by:

  • An individual sensor

  • All sensors in a department

You can save a copy of the report to: the documents library, your device, or both.

Sensor Incident List Report.PNG

Image 1: Sensor Incident List Report

  • Alerts are not classified as incidents.

  • Alarms triggered by non-sensor devices are not classified as incidents.

These events are not included in the Sensor Incident List report.

You cannot export the data in a sensor incident list report to Excel.

View the Sensor Incident List Report

  1. Log in to the CAM+ Website.

  2. Click the sensor icon on the relevant department.

The sensor icon will appear:

  • Flashing red if sensors in the department have alarms without the cause identified

  • Flashing amber if sensors in the department have alarms all with the cause identified

  1. To view all incidents triggered by:

    • An individual sensor, click the incident icon on the relevant sensor

    • All sensors in the department, click View Incidents at the bottom left of the screen

  2. You will see a table of incidents ordered from most recent including:

    • Alarm ID

    • Alarm type

    • Sensor reference

    • Sensor description

    • Receive time

    • Call time (if applicable)

Video 1: View Sensor Incident List Report

You can filter the incidents using the fields in the blue box on the left of the screen.

Save a Copy of a Sensor Incident List Report

You must have the Manage Library permission enabled to save a file to the documents library. See View/Edit Your User Profile to see which permissions you have enabled.

  1. Click Report.

  2. (Optional) Add some comments to the report.

  3. Click Confirm.

  4. Select where you want to save the report:

    • To electronic library (to the documents library)

    • To printer (to your device)

    • To printer & electronic library (to both)

  5. Click Confirm.

Video 2: Save a copy of Sensor Incident List Report

If you save an incident audit report to the documents library, it will be filed under Documents Library> System Users>Customer Reports.

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