Select the hub you want to remove the sensor from.
Click Maintenance.
Click the 3 vertical dots on the sensor you want to remove.
Click Remove Device.
Click Archive.
Place the Magnetic Tag on the bottom-left corner of the sensor and hold it there for about 3 seconds. During this time, the Mode LED should flash green, then amber. Remove the Magnetic Tag after this sequence completes.
The Magnetic Tag is a small white magnet (see image 1).
Caution: The Magnetic Tag may interfere with pacemakers and implantable cardioverter-defibrillators (ICDs). Keep the tag at a safe distance from such devices
If you do not have the sensor to hand, you can skip steps 8 and 9 and manually confirm the device instead.
To do so, click Manually confirm device, then enter the last 4 digits of the device serial number.
Click the right arrow to continue. You will see a message on screen stating 'Device identified'. Click the right arrow again to continue.
You will see a message stating that the word ‘Archived’ will be added to the sensor name. Click the right arrow to continue.
You will see a warning stating that ‘this operation cannot be undone once completed’. Click the right arrow to continue.
You will see a message on screen stating that ‘the device has been archived’. Click the right arrow, then click the Checkit icon at the top centre of the screen to return to the homepage.
The date and time the sensor was archived will appear in the Control Centre next to the MAC address.
Image 1: Magnetic Tag
JavaScript errors detected
Please note, these errors can depend on your browser setup.
If this problem persists, please contact our support.