User Roles & Permissions

User Roles

There are 4 user roles:

Administrators

Administrators are assigned to locations. They are responsible for:

Responding to service alerts generated by hubs, sensors, and repeaters at their location
Managing (i.e. installing, replacing, etc.) hubs, sensors, and repeaters at their location
Managing devices running the Checkit App (Memos, Ulefones, smartphones, tablets etc.)

Safety Managers

Safety managers are assigned to locations. They are responsible for:

Responding to service alerts and sensor alerts generated by devices at their location
Responding to check alerts and overdue alerts generated by work at their location
Account configuration (users, teams, checklists, schedules, work, rules, monitoring, and advanced configuration)

Supervisors

Supervisors are assigned to teams. They are responsible for:

Completing work assigned to their team on the Checkit App
Responding to check alerts and overdue alerts generated by work in their team
Responding to sensor alerts generated by sensors assigned to their team
Managing users in their team

Operators

Operators are assigned to teams. They are responsible for:

Completing work assigned to their team on the Checkit App

Operators do not have access to the Control Centre.

Administrators and Safety Managers cannot complete checklists on the Checkit App.

Only Administrators, Safety Managers, and Supervisors can view reports.
Administrators can only view Service Alert Reports.

Assigning Users

You can assign a user to one or multiple locations or teams. For example, one user could be the Administrator of two sites.

You can assign a user one or multiple roles. For example, one user could be both an Administrator and a Safety Manager.

User Permissions

See the table below for full details of user permissions.

	Administrators	Safety Managers	Supervisors	Operators
General
Are assigned to a location	Yes	Yes	No	No
Are assigned to a team	No	No	Yes	Yes
Configuration
Can create a sub-location	Yes	No	No	No
Can create, edit, block, and delete users	Yes (Administrators & Safety Managers only)	Yes (Safety Managers, Supervisors, & Operators only)	Yes (Supervisors & Operators only)	No
Can create a team	No	Yes	No	No
Can edit a team	No	Yes	Yes	No
Can create, edit, duplicate, and delete checklists	No	Yes	No	No
Can create schedules	No	Yes	No	No
Can create, edit, disable, and delete work	No	Yes	No	No
Can create, edit, duplicate, and delete rules	No	Yes	No	No
Can view, create, edit, disable/re-enable, and delete monitoring	No	Yes	No	No
The Checkit App
Can set up a device	Yes	No	No	No
Can log in to the Checkit App	No	No	Yes	Yes
Can block/unblock a device	Yes	No	No	No
Can edit Checkit App settings	Yes	No	No	No
Can view and manage devices on account	Yes	No	No	No
Can reset app installation	Yes	No	No	No
Sensors, Hubs, & Repeaters
Can install, replace, archive, move, remove, and reuse sensors	Yes	No	No	No
Can install repeaters	Yes	No	No	No
Can update the Wi-Fi password, add a Wi-Fi network, edit network priority, and delete a Wi-Fi network on the hub.	Yes	No	No	No
Can view the hub Status	Yes	No	No	No
Can change the hub’s location	Yes	No	No	No
Can view Automated Monitoring Status	Yes	Yes	Yes	No
Alerts
Can view, acknowledge, and clear service alerts	Yes	Yes	No	No
Can view, acknowledge, and clear sensor alerts, overdue alerts, check alerts	No	Yes	Yes	No
Can use the Clear All function	Yes	Yes	No	No
Reports
Can view & export reports	Yes (Alert Report only)	Yes	Yes	No
Can view reports on the Checkit App	No	No	Yes	Yes
Can view data insights	Yes	Yes	No	No