User Roles & Permissions

User Roles

There are 5 user roles:

Administrator 

Administrators are assigned to locations. They are responsible for:

• Responding to service alerts generated by hubs, sensors, and repeaters at their location

• Managing (i.e. installing, replacing, etc.) hubs, sensors, and repeaters at their location

• Managing devices running the Checkit App (i.e. smartphones & tablets)

• Creating other Administrators

• Creating new sublocations (if you open a new site)

Safety Manager

Safety managers are assigned to locations. They are responsible for: 

• Responding to service alerts and sensor alerts generated by devices at their location

• Responding to check alerts and overdue alerts generated by work at their location

• Account configuration (users, teams, checklists, schedules, work, rules, monitoring, and advanced configuration)

Viewer NEW

Viewers have read-only access to the Control Centre and can be assigned to a location or team.

Viewers can:

• View reports, including the alerts report, work report, and monitoring report

• View work assigned to their location/team

• View monitoring assigned to their location/team

Viewers cannot make changes in the Control Centre. For example, they cannot acknowledge or resolve alerts, complete work, change configuration, or manage users.

Supervisor

Supervisors are assigned to teams. They are responsible for:

• Completing work assigned to their team on the Checkit App

• Responding to check alerts and overdue alerts generated by work in their team

• Responding to sensor alerts generated by sensors assigned to their team

• Managing users in their team

Operator

Operators are assigned to teams. They are responsible for:

• Completing work assigned to their team on the Checkit App

Who Can Manage Users?

Managing users includes creating, editing, disabling, and deleting users.

• Safety Managers can manage all users at their location and locations below. They are the only users who can manage Viewers.

• Administrators can only manage other Administrators at their location and locations below.

• Supervisors can only manage Supervisors and Operators in their team.

• Viewers and Operators cannot manage users.

Assigning Users

You can assign a user to one or multiple locations or teams. For example, one user could be the Administrator of two sites.

You can assign a user one or multiple roles. For example, one user could be both an Administrator and a Safety Manager.   

User Permissions

See the table below for full details of user permissions.