Sign Off Multiple Incident Audits (Optional Feature)
You can sign off multiple incident audits at once if they are awaiting sign off, i.e., the first three fields (Cause Identified, Corrective Action Taken, and Incident Resolved) have been completed.
You can sign off all types of incident audits (for example, high temperature, low battery, low humidity, etc.) from all sensors in a department at once.
Signing off multiple incident audits at once is an optional feature Please contact us to enable it.
You must have the Multi Sign Off and Approve Incidents permissions enabled to sign off multiple incident audits. See View/Edit Your User Profile to check which permissions you have enabled.
This action is irreversible. Only sign off multiple incident audits if you are certain that all the selected incidents have been resolved.
Log in to the CAM+ Website.
Click the sensor icon on the relevant department.
Click View Incidents.
Click Multi Supervisor Sign Off.
Filter the incident audits by date range using the To and From fields on the left.
You can select a date range of up to 60 days and from up to 3 years ago.
Click Update. You will see a list of incident audits awaiting sign off.
There will be no results if you do not have any incident audits awaiting sign off within that date range.
Filter the incident audits by Alarm Type by selecting an option from the dropdown menu on the left. If you want to sign off all types of alarms, select All Alarm Types.
Only alarm types that have incomplete incident audits within the selected date range will be visible in the dropdown menu.
Check the boxes on the individual incident audits that you want to sign off. Alternatively, check the box at the top of the column to select all.
You can click the graph icon on an individual incident to view details of the event.
Click Confirm on the left of the screen.
Click Yes.
Type a comment, for example, ‘Approved’. Alternatively, click Standard Comments and select a standardised response.
Please contact us if you would like to add to/modify your standard comments.
Click Confirm.
Enter the 3 digits requested from your pin.
Click Submit. The comment you entered will be added to the Supervisor Sign Off field of the selected incident audits and the incidents will be closed.
Video 1: Sign off multiple incident audits