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View Hub Status

You can view the Hub’s status if you want to check details such as the location it is assigned to, if it is online, and the sensors and Repeaters connected to it.

You must be an Administrators to view the Hub’s status. See User Roles for more details.

  1. Log in to the Control Centre. 

  2. Go to Automated Monitoring Devices >View/Edit.

  3. Select the Hub you want to view from the panel on the left. You will see:

    • the Hub's serial number

    • the Hub’s display name

    • the location the Hub is assigned to

    • the offline alert period (the delay between a Hub going offline, i.e. not sending data to the Control Centre, and a service alert being triggered)

    • the application version (see Release Notes for details of firmware versions)

    • registration status (if the Hub is registered to your account)

    • connection status (if the Hub is connected to the Internet)

    • connected devices (click the chevron to see sensors and Repeaters connected to the Hub)

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