New Feature: Single Sign-On
Single Sign-On (SSO) allows you to log in to the CAM+ Website using your work login credentials, so you have one less password to remember.
SSO has a few implications on how you log in to the CAM+ Website and manage users. See below for details.
Single Sign-On is an optional feature. Please contact us if you would like to enable it.
Log in to the CAM+ Website Using Your Work Password
Forgot Your Password
If you forget your password, click the link in the login window of your identity provider (the company that manages your work account, for example, Microsoft Azure, Okta, Google Workspace, etc.) to reset it. See image 1.
This will redirect you to your identity provider's website.
Follow the steps on screen to reset your password.
Image 1: Forgot password
Managing Users With Single Sign-On
Single Sign-On has a few implications on how you manage users.
See below for full details.
Add a User
Password Expiration
User passwords will only expire if they are configured to do so in your identity provider account.
A Customer Administrator cannot reactivate a Single Sign-On (SSO) user’s password on the CAM+ Website if it has expired. Your IT manager must do so via your identity provider account.
PIN Expiration
User PINs will expire after a set period of between 1-365 days as usual. This period is set when a Customer Administrator adds the user on the CAM+Website.
If a user’s PIN has expired, a Customer Administrator can reset it on the CAM+ Website. See Reactivate a User’s Password/PIN for instructions.
Modify a User’s Email Address
If you want to edit a user’s email address, your IT manager must do so via your identity provider account.
You cannot edit a user’s email address on the CAM+ Website.
If your IT manager edits a user’s email address in your identity provider account, a new user will be created on the CAM+ Website. A Customer Administrator must then add the user again. See Add a User (Accounts with Single Sign-On) for instructions.
Block/ Delete a User
If you want to block or delete a user, your IT manager must do so via your identity provider account.
Customer Administrators cannot block or delete a user on the CAM+ Website if you use SSO.