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Remove a Contact from a Type of Alarm/Alert

You can remove a contact from a type of alarm/alert if you no longer want them to receive these types of alarms/alerts.

You must be have the Manage Contacts permission enabled to remove a contact from a type of alarm/alert. See View/Edit Your User Profile to check which permissions you have enabled.

We recommend that you have at least 3 people allocated to a type of alarm to ensure that at least one of them will be on shift and able to resolve the problem.

If you remove all contacts from the type of alarm, we will contact those on the relevant contact list when these alarms occur.

  1. Log in to the CAM+ Website.

  2. Click the contacts icon on the relevant site.

  3. Click Manage Automatic Notifications. You will see a list of sensor groups, for example, Haematology Department Cold Storage Sensors, Pathology Department Incubation Room Sensors, etc.

  4. Click the view icon on the relevant sensor group. You will see a list of alarm types, for example, high temperature, low pressure, etc.

If you do not see a list of alarm types, the department does not currently have any contacts allocated to types of alarms.

  1. Click the pencil icon on the corresponding type of alarm/alert to delete a contact’s email address/SMS number as applicable.

  2. Click the pencil icon on a blank field.

  3. Delete the contact’s email address/SMS number as applicable.

  4. Click the check icon.

  5. Click Save.

Video 1: Remove a contact from a type of alarm

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