Contacts
Contacts are individuals we notify in the event of an alarm or alert.
In order to receive notifications, a contact must be allocated to either:
A contact list: a group of contacts who receive alarm and alert notifications triggered by a sensor group (such as haematology department cold storage sensors, pathology department incubation room sensors, etc.) at designated times (such as during working hours, non-working hours, weekends, public holidays, etc.)
Automatic notifications (optional feature): a configuration which allows you to allocate specific contacts to types of alarms, for example, Fatima, John, and Anh may be the only contacts allocated to high temperature alarms
Image 1: Example contact lists set up
Image 2: Example automated notifications set up
A contact can be allocated to both a contact list and a type of alarm. For example, John may be allocated to both the ‘Working Hours’ contact list and high temperature alarms.
A contact can be allocated to multiple contact lists. For example, Fatima may be allocated to the ‘Non-Working Hours’ contact list and the ‘Weekends’ contact list.
Click on an article below for more information/instructions.