You can remove a sensor if you want to disconnect the device from the hub and permanently delete all its data.
You must be an Administrator to remove a sensor. See User Roles for more details.
If you remove a sensor, all historical data that the sensor has recorded will be permanently deleted.
Do not remove a sensor unless instructed to do so by Checkit.
You cannot reuse a sensor after it has been removed.
This action is irreversible.
If you want to:
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Disconnect the sensor and retain its data, see Archive a Sensor
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Replace a sensor with another and retain its data, see Replace a Sensor
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Log in to the Control Centre.
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Go to Automated Monitoring Devices >View/Edit.
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Select the hub you want to remove the sensor from.
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Click Maintenance.
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Click the 3 vertical dots on the sensor you want to remove.
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Click Remove Device.
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Click Remove.
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Place the Magnetic Tag on the bottom-left corner of the sensor and hold it there for about 3 seconds. During this time, the Mode LED should flash green, then amber. Remove the Magnetic Tag after this sequence completes.
The Magnetic Tag is a small white magnet (see image 1).
Caution: The Magnetic Tag may interfere with pacemakers and implantable cardioverter-defibrillators (ICDs). Keep the tag at a safe distance from such devices
If you do not have the sensor to hand, you can skip steps 8 and 9 and manually confirm the device instead.
To do so, click Manually confirm device, then enter the last 4 digits of the device serial number.
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Click the right arrow to continue. You will see a message on screen stating 'Device identified'. Click the right arrow again to continue.
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You will see a warning on screen stating that ‘this operation cannot be undone once completed’. Click the right arrow to continue.
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You will see a message on screen stating that ‘the device has been removed’. Click the right arrow, then click the Checkit icon at the top-centre of the screen to return to the homepage.
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