Planned Service Interruption – Network Infrastructure Maintenance (Tuesday, 25 August 2026, 11:30 BST – 15:30 BST)

Date: Tuesday, 25 August 2026
Maintenance Window: 11:30 BST – 15:30 BST

To support ongoing improvements to our infrastructure, Checkit will be performing planned network maintenance on Tuesday, 25 August 2026, between 11:30 BST and 15:30 BST. This work completes the migration to our new network platform and will improve the resilience, performance and reliability of our services.

We aim to complete these infrastructure improvements as quickly as possible to minimise the duration of any service interruptions.

This notice is being provided in accordance with customer contractual requirements for advance notification of planned service-affecting maintenance.

We apologise for any inconvenience and thank you for your understanding as we continue to improve our infrastructure and services.

If you have any questions about this planned maintenance, please contact your Checkit representative.

Services Affected

During the maintenance window:

• Sensor readings will continue to be collected by your WARP but will not be transmitted to the CAM+ Website.

• Alarm and alert notifications will not be sent via call, email or SMS during the maintenance window.

• Access to the CAM+ Website may be intermittently unavailable.

• VPN connectivity may be interrupted while network services are migrated.

What You Should Do

During the maintenance window:

• Monitor sensor readings and alarms using the WARP display panel.

• Be aware that alarm notifications will not be delivered until the maintenance has been completed.

After the Maintenance

Once the maintenance has been completed:

• Sensor readings stored on your WARP will automatically be uploaded to the CAM+ Website.

• Any alarms that occurred during the maintenance window will be processed, and notifications will be sent to your configured contacts.

• Most VPN connections will reconnect automatically.