The Alarm Report Mailing List sends an automated email with a report on a department’s alarms.
You can choose to send daily and/or weekly reports.
The reports include:
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Alarms triggered during the past 24 hours/ 7 days
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Alarms cleared within the past 24 hours / 7 days
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Alarms triggered within the past 7 days that remain outstanding
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Cleared means the device has returned to normal operating conditions, for example, back in temperature range, back online, etc.
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Outstanding means the device has not returned to normal operating conditions.
Customer Administrators can manage the mailing list directly on the CAM+ Website and can add up to 10 recipients.
Reports are saved on the CAM+ Website for a limited period and are accessible to Customer Administrators. Daily alarm reports are saved for 7 days, and weekly reports for 3 weeks.
The Alarm Report Mailing List is an optional feature — please contact us if you would like to enable it.
How to Manage the Alarm Report Mailing List
You must be a Customer Administrator to manage the Alarm Report Mailing List.
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Log in to camplus.checkit.net
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Click the sensor icon on the relevant department.
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Click View Incidents at the bottom left of the screen.
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Click Alarm Report.
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Click Configure Alarm Report.
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Check the Daily and/or Weekly box as applicable.
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To add a recipient, enter their email address, then click the + icon.
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To remove a recipient, click the X icon on their email address.
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Click Save.
Recipients will receive emails from tutelasupport@checkit.net with the subject Alarms Report Reminder.
Information in the Reports
The report contains the following information:
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A summary including:
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Total number of alarms received
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Total number of alarms actioned
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Average bureau response time (Checkit response time)
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Average customer response time
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Total number of instances in which no contacts were able to accept an alarm
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Total number of alarms by type
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A table detailing all alarms, including:
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Alarm ID
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Date
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System - the device alarming
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Description- for example, Blood Plasma Refrigeration Unit Temperature Sensor
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Alarm Type - for example, high temperature, low CO2, etc.
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Duration (total time the sensor was out of range, from initial out-of-range reading to recovery)
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How to View Alarm Reports on the CAM+ Website
Reports are saved on the CAM+ Website for a limited period and are accessible to Customer Administrators. Daily alarm reports are saved for 7 days, and weekly reports for 3 weeks.
To view the reports:
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Log in to camplus.checkit.net
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Click the sensor icon on any department within the site you want to receive reports on.
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Click View Incidents at the bottom left of the screen.
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Click Alarm Reports. You will see a list of daily alarm reports.
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To view other reports, click Weekly Alarm Report / Monthly Alarm Report.