Breadcrumbs

Delete a User

You can delete a user if you want to terminate their access to the CAM+ Website.

If you delete a user, any activities they completed while their account was active will still appear in reports.

You must be a Customer Administrator to delete a user.

If your account has Single Sign-On (SSO), you cannot delete a user on the CAM+ Website if they have already logged in. Please contact your IT manager and request that they do so via your identity provider account

  1. Log in to the CAM+ Website.

  2. Click Manage Users.

  3. Click the view icon on your company name. You will see a list of all users in your company.

  4. Find the user in the list that you want to delete.

Use the page numbers/ arrows above the table to browse the list of users.

You can search for a user by typing their first name in the Username Filter List field on the left.

  1. Click on the user. The user will be highlighted in grey.

  2. Click the delete user icon.

  3. Enter a reason, for example, “The user is no longer with the organisation”.

  4. Click Delete.

  5. Enter the 3 digits requested from your PIN.

  6. Click Submit.

Video 1; Delete a user


If you delete a user, they will no longer have access to the CAM+ Website; however, they will still receive alarm/alert notifications if they are registered as as a contact.

  • See Delete a Contact for instructions on how to stop a contact receiving alarm/alert notifications from contact lists.

  • See Remove a Contact from a Type of Alarm for instructions on how to stop a contact receiving alert alarm/alert notifications when certain types of alarm/alert are triggered.