Product: Connected Automated Monitoring+
Version: 4.3.17
Release date: 10 November (Originally planned for 27 October 2026)
Downtime
This release will not cause any downtime.
User Impact
This release will not impact users.
How to Get the Update
You will receive the update automatically when you open/refresh your browser.
Improvements
Further improvements to contact management
We’ve made further improvements to contact management, making it easier to manage and maintain contacts and contact lists.
-
Import contacts in bulk – Upload contact information using a CSV or XLSX file instead of adding contacts individually. CAM+ automatically creates new contacts, updates existing contacts and skips unchanged contacts. Once processing is complete, you will receive an email summarising how many contacts were created, updated, unchanged or failed. If a contact could not be imported, the email identifies the affected row and explains why it failed, allowing you to correct the error and re-upload the file. See Import Contacts.
-
Duplicate contact lists – Duplicate an existing contact list, making it quicker to create similar contact configurations. The original contact list remains unchanged. See Duplicate a Contact List.
-
Improved contact deletion – If you use the optional Automated Notifications feature, when you delete a contact, CAM+ checks for matching email addresses or phone numbers in automated notifications and removes the matching recipients. This helps prevent notifications from continuing to be sent to contacts who have been removed.
Fixes
-
Sensor Summary Reports – Fixed an issue that could prevent Sensor Summary Reports from being generated for all sensors in departments with a large number of sensors or when using a large date range. Reports for all sensors are now generated in the background. You’ll receive an email when the report is ready, and it will be automatically saved in the Documents Library under System Users > Reports Pending Secondary Sign Off.
-
User Audit Report with eSignature – Fixed an issue where some actions were not recorded in the User Audit Report when users verified their identity using the optional eSignature feature.