Add a User (Accounts without Single Sign-On)
You can add a user if you want to grant an individual access to the CAM+ Website.
Follow the instructions below if your account does not use Single Sign-On (SSO) (i.e. users log in to the CAM+ Website with a separate Checkit password).
If your account does use Single Sign-On (SSO) (i.e. users log in to the CAM+ Website with their work password), see Add a User (Accounts with Single Sign-On).
You must be a Customer Administrator to add a user.
Step 1: Enter the User’s Details
Step 2: Grant the User Permissions
Find the user that you just created in the table on screen.
Use the page numbers/ arrows above the table to browse the list of users.
You can search for a user by typing their first name in the Username Filter List field on the left.
Click the permissions icon on the user.
To grant the user a permission, check the box for the relevant department(s). Alternatively, to grant the permission in all departments of all sites, check the box in the column header.
See User Permissions for a full description of all user permissions.
You can enable all permissions for all departments of all sites by clicking the Site/ Group box on the top left of the table.
Click Confirm Changes.
Enter the 3 digits requested from your PIN.
Click Submit.
Video 2: Grant the user permissions
Table 1: Description of User Details Fields
Field | Details / Description | Field | Details / Description | Field | Details / Description |
|---|---|---|---|---|---|
Title | For example, Mr., Mrs., Dr, etc. | Forename | For example, John, Fatima, Anh, etc. | Surname | For example, Smith, Rashid, Nguyen, etc. |
Contact No. | This can be a landline or cell phone number The user will not receive alarm/alert notifications by entering this number. See Create a Contact if you would like the user to receive alarm/alert notifications. | For example, anh.nguyen@medixbio.com The user will not receive alarm/alert notifications by entering this email. See Create a Contact if you would like the user to receive alarm/alert notifications. | Job Role | For example, lab technician, research assistant, etc. | |
Username | This must be the same as the user’s email address, for example, anh.nguyen@medixbio.com | User Password | Create a password for the user. It must be at least 8 characters long and contain at least: 1 upper case letter, 1 lower case letter, 1 number, and 1 special character. The user will enter this password when they first log in to the CAM+ Website. After this, they will be required to create a new password. Please make a note of this password and give it to the user for their first login. | PIN Code | Create a PIN code for the user. A PIN code is a 9 digit code the user must enter when completing certain tasks on the CAM+ Website such as updating an incident audit, editing isolations, etc. The PIN code must have 9 digits, contain only numbers and/or letter, and not contain special characters. Please make a note of the PIN you created for the user and give it to them. The user can reset their PIN later if they want. See Reset Your PIN for instructions. |
Access Expiry | Enter the number of days that you want to grant the user access to the CAM+ Website (between 1 and 365). Only enter numbers. After this time, the user’s password will expire, and a Customer Administrator will need to reactivate it. See Reactivate a User’s PIN/Password for instructions. | PIN Expiry | Enter the number of days that you want the user's PIN to be valid (between 1 and 365). Only enter numbers. We recommend that the PIN and access expiry be the same. After this time, the user’s PIN will expire, and a Customer Administrator will need to reactivate it. See Reactivate a User’s PIN/Password for instructions. | Department | For example: Haematology Department, Pathology Department, etc. |