Add a User (Accounts without Single Sign On)

You can add a user if you want to grant an individual access to the CAM+ website.

Follow the instructions below if your account does not use Single Sign On (SSO) (i.e. users log in to the CAM+ website with a separate Checkit password).

If your account does use Single Sign On (SSO) (i.e. users log in to the CAM+ website with their work password), see Add a User (Accounts with Single Sign On).

You must be a Customer Administrator to add a user.

Step 1: Enter the User’s Details

Step 2: Grant the User Permissions

Find the user that you just created in the table on screen.

Use the page numbers/ arrows above the table to browse the list of users.

You can search for a user by typing their first name in the Username Filter List field on the left.

Click the permissions icon on the user.
To grant the user a permission, check the box for the relevant department(s). Alternatively, to grant the permission in all department of all sites, check the box in the column header.

See User Permissions for a full description of all user permission.

You can enable all permissions for all departments of all sites by clicking the Site/ Group box on the top left of the table.

Click Confirm Changes.
Enter the 3 digits requested from your pin.
Click Submit.

Video 2: Grant the user permissions

Table 1: Description of User Details Fields

Field	Details / Description	Field	Details / Description	Field	Details / Description
Title	For example: Mr., Mrs., Dr, etc.	Forename	For example: John, Fatima, Anh, etc.	Surname	For example: Smith, Rashid, Nguyen, etc.
Contact No.	This can be a landline or cell phone number The user will not receive alarm/alert notifications by entering this number. See Create a Contact if you would like the user to receive alarm/alert notifications.	Email	For example: anh.nguyen@medixbio.com The user will not receive alarm/alert notifications by entering this email. See Create a Contact if you would like the user to receive alarm/alert notifications.	Job Role	For example: lab technician, research assistant, etc.
Username	This must be the same as the user’s email address, for example: anh.nguyen@medixbio.com	User Password	Create a password for the user. It must be at least 8 characters long and contain at least: 1 upper case letter , 1 lower case letter, 1 number, and 1 special character. The user will enter this password when they they first log in to the CAM+ website. After this, they will be required to create a new password. Please make a note of this password and give it to the user for their first login.	Pin Code	Create a pin code for the user. A pin code is a 9 digit code the user must enter when completing certain tasks on the CAM+ website such as updating an incident audit, editing isolations, etc. The pin code must have 9 digits, contain only numbers and/or letter, and not contain special characters. Please make a note of the pin you created for the user and give it to them. The user can reset their pin later if they want. See Reset Your Pin for instructions.
Access Expiry	Enter the number of days that you want to grant the user access to the CAM+ website (between 1 and 365). Only enter numbers. After this time, the user’s password will expire, and a Customer Administrator will need to reactivate it. See Reactivate a User’s Pin/Password for instructions.	Pin Expiry	Enter the number of days that you want the user's pin to be valid (between 1 and 365). Only enter numbers. We recommend that the pin and access expiry be the same. After this time, the user’s pin will expire, and a Customer Administrator will need to reactivate it. See Reactivate a User’s Pin/Password for instructions.	Department	For example: Haematology Department, Pathology Department, etc.