If the probe does not pair with your mobile device, possible causes are:
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Button not pressed correctly — Press the button on the probe once when instructed to do so on the app screen (see image 2). Do not hold it down.
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Temporary pairing glitch — Tap Try again on the app (see image 3), then press the button on the probe again.
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Using the wrong colour probe - Make sure you are using the correct colour probe (red or blue) as shown on the temperature check (see image 4). If a grey probe icon is displayed, you can use either colour.
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Battery dead — Twist the end cap and replace the battery.
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Probe is already connected to another mobile device — Make sure no one nearby has the probe pairing screen (see image 2) open on another device.
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Bluetooth is switched off — If you use the Checkit App on your own phone or tablet, ensure Bluetooth is enabled on your phone or tablet. Bluetooth is always enabled on mobile devices provided by Checkit.
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Battery isolation tag not removed — If this is your first time using the probe, remove the battery isolation tag (see image 5).
