Types of Users
There are two types of users:
Customer Administrators
Customer Administrators are the only type of user that can:
Manage other users (i.e., add, modify, disable/re-enable, and delete users and reactivate a user's pin/password)
Delete files and create and delete folders in the documents library
Customer Administrators have all permissions enabled across all departments in all sites.
Standard Users
Standard Users are granted a custom set of permissions for each department as applicable (see image 1).
They can have permissions granted in multiple departments across multiple sites.
See User Permissions for details.
Image 1: A user