Types of Users & User Roles
Types of Users
There are 2 types of users:
Customer Administrators
Customer Administrators are the only type of user that can:
Manage other users (i.e., add, modify, disable/re-enable, and delete users and reactivate a user's PIN/password)
Delete files and create and delete folders in the documents library
Customer Administrators have all permissions enabled across all departments in all sites.
Standard Users
Standard Users are granted a custom set of permissions for each department as applicable (see image 1).
They can have permissions granted in multiple departments across multiple sites.
See User Permissions for details.
Image 1: A user
User Roles
User roles provide additional capabilities to users, enabling access to specific optional features.
There are 2 user roles:
Asset Intelligence: Can only be assigned to Customer Administrators - allows the user to view the Asset Intelligence Dashboard.
SSO Admin: Can be assigned to both Customer Administrators and Standard Users - allows the user to configure Single Sign-On.
Image 2: User roles
Asset Intelligence and Single Sign-On are optional features. Please contact us to enable them.