SenseFlex Range: Edit Offline Alert Delay

By default, a sensor will trigger a service alert if it has been offline (unable to send data to the cloud) for over an hour.

You can edit a sensor’s offline alert delay if you want to be notified earlier/later.

You must be an Administrator to edit a sensor’s offline alert delay.

1. Log in to the Control Centre. 

2. Go to Automated Monitoring Devices >Maintenance.

3. Select the location to which the sensor is assigned.

4. Click the 3 vertical dots on the sensor you want to edit.

5. Click Properties.

6. Edit the Offline Alert Period fields as necessary.

7. Click Update Device Details.