SenseFlex Range: Sensor Connectivity

Sensors record data and send them to the Cloud Connector via wireless network.

If a sensor is unable to send data to the Cloud Connector, for example, if items are obstructing the signal or the device has been moved, data will be stored on the sensor.

By default, if a sensor has not sent data for more than 1 hour, Administrators and Safety Managers (see User Roles for more details) will be notified via a service alert so they can take appropriate action. See Sensor Troubleshooting for instructions on how to resolve the issue.

When connectivity is restored, the backlog of data will be sent from the sensor to the Control Centre.

If you would like to be notified earlier that a sensor is offline, you can reduce this delay. See Edit Offline Alert Delay for instructions.