You can modify a contact list if you want to adjust the time period during which it is active.
For example, you may want to: adjust the end time of the working hours contact list from 17:00 to 17:30, set the start-end date of the public holidays contact list as 01/05/2024-02/05/2024, etc.
You must be have the Manage Contacts permission enabled to modify a contact list. See View/Edit Your User Profile to check which permissions you have enabled.
Please ensure that the contact lists associated with a sensor groups provide 24/7 coverage to avoid alarms/alerts going unanswered. For example:
-
Sensor Group: Haematology Department Cold Storage Sensors
-
Contact lists:
-
Working Hours: 09:00-17:00
-
Non-Working Hours: 17:01-08:59
-
Weekends: 00:00-23:59
-
Public Holidays: 01/05/2024-02/05/2024 - 00:00-23:59
-
-
If you set a start and end date on a contact list, it will override other contact lists during this date range.
-
Log in to the CAM+ Website.
-
Click the contacts icon on the relevant site.
-
Click Manage Alarm Contacts.
-
Click Allocate Contact Names. You will see a list of sensor groups, such as Haematology Department Cold Storage Sensors, Pathology Department Incubation Room Sensors, etc.
-
Click the contact list icon on the relevant department. You will see a list of contact lists, for example, Working Hours, Non-Working Hours, Weekends, Public Holidays, etc.
The contact list will display information including: name, description, list type, start time, end time, start date (if applicable), end date (if applicable), EDA (if alarm notifications on the Checkit app are enabled/disabled).
-
Click the pencil icon on the relevant contact list.
-
Adjust the start/end times and/or start/end dates as necessary.
-
Click check icon.