CAM+ Website Version 4.3.9
Product: Connected Automated Monitoring+
Version: 4.3.9
Release date: 16 April 2025
Overview
This release includes a database upgrade which will enhance the reliability and overall performance of the platform. This will require some downtime. See below for details.
It also introduces in-context help and includes improvements for modifying setpoints, contact lists, and user roles.
Downtime
Services Affected
On 16/04/2025
Users will not have access to the CAM+ website from 15:00 -15:30 GMT / 10:00-10:30 EST.
No alarm or alert notifications will be sent via call, email, or SMS from 15:05 -15:25 GMT / 10:05-10:25 EST. However, any backlog of alarm or alert notifications will be sent when the alarm database is restarted at 15:25 GMT / 10:25 EST.
We recommend that you follow your SOP for offline monitoring during this time.
Services Not Affected
Sensors will continue to monitor your assets as usual.
The WARP display panel will show alarms and alerts as usual.
Monitoring data will be available immediately once the service is back online.
User Impact
This update introduces minor enhancements that improve usability without changing existing workflows.
How to Get the Update
The Web App will be updated when you open/refresh your browser.
New Features
In-Context Help
The Help button on the CAM+ Website now opens the Help Centre in a new tab, providing context-specific help articles based on the page you are viewing.
From now on, all help documentation and release notes will be published exclusively in the Help Centre.
However, you can still access archived PDF help documents and release notes on the CAM+ Website under: Documents Library > User Manual > Archived.
Improvements
The user list export now contains all information about the user, including their email address, user permissions, etc. Previously, the export only included users' names, usernames, PIN codes & password timeouts.
You can now assign/unassign user roles by clicking the user permissions icon.
If you want to modify a contact list’s start and end date, you now select an option from a calendar. Previously, you had to type a date into the field.
Alarms will be migrated to MariaDB for enhanced security and performance. This is a backend improvement and will not affect user experience.
Fixes
Alarm and alert setpoints are now displayed precisely, including all decimal points. Previously, setpoints would be rounded up/down to the nearest decimal, for example, 7.57°C would be rounded up to 7.6°C.
Documents that are signed now contain the time of signature. Previously, they only contained the date of signature.